PREMADE: All premade orders are processed within 2–5 business days. Shipping times vary depending on location. PREORDER: Pre-orders are made-to-order and may take 2–4 weeks to produce and ship. You will receive a tracking number once your item has been shipped. Please note: If your cart includes both pre-order and premade items, everything will ship together once your pre-order is ready.

We only accept returns for damaged or defective items. All sales are final due to limited stock.

If you have any questions, concerns, or issues with your order, feel free to reach out to us in our email info@gvovisions.com. We typically respond within 24–48 hours Monday through Friday. For order-related inquiries, please include your order number in the email so we can assist you faster.